Caresse Jackman
National Consumer Investigative Reporter
Caresse is based in Washington, D.C. with Gray Television’s InvestigateTV as a national consumer investigative reporter. Prior to InvestigateTV, she was a Consumer Investigative Reporter at WSMV-TV in Nashville, TN. She has prior reporting experience at WWL-TV in New Orleans, WJRT in Flint, MI and WCBI in Columbus, MS. Caresse’s work has contributed to her stations winning multiple Emmy and Edward R. Murrow awards. She started her career behind the scenes as a producer at WJTV in Jackson, MS. Caresse is a graduate of the University of Georgia and is a member of the National Association of Black Journalists, Investigative Reporter and Editors, the Ida B. Wells Society for Investigative Reporting, and Alpha Kappa Alpha Sorority, Inc.
Identity theft can happen to anyone, but one study focuses on how identity crimes have a unique impact on the African American community. Consumer Investigator Caresse Jackman spoke with the authors of the report about what you need to know so you can protect your information.
Experts warn fraudsters are looking to take advantage of you this tax filing season. Consumer Investigator Caresse Jackman shares some tips from the BBB on what you need to know to protect yourself from tax scams.
Fraudsters target people of all ages, but new research by the BBB examines a significant increase in the dollar amount young adults are losing to scams. Consumer investigator Caresse Jackman spoke with an expert about the warning signs and what young adults can do to avoid getting scammed.
From business or government impersonators to investment schemes, fraudsters stayed busy this year. Consumer Investigator Caresse Jackman spoke with the Federal Trade Commission about the top scams of the year and what you need to do to protect yourself in 2024.
A recent report warns customers that transaction data, including shopping habits, is being sold. Consumer Investigator Caresse Jackman talks to PIRG about how people can protect themselves and their data.
Around 79% of consumers experienced package theft last year. Consumer Investigator Caresse Jackman spoke with the BBB about ways you can prevent your deliveries from ending up in the wrong hands.
Consumer watchdog PIRG warns buyers against recalled and counterfeit toys. Consumer Investigator Caresse Jackman has tips to help you spot the red flags and keep kids safe this holiday season.
A federal agency is working to revamp historic buildings to turn them into affordable housing as they try to find a solution to America’s housing shortage. Consumer Investigator Caresse Jackman sits down with the Advisory Council on Historic Preservation about their push to create affordable housing. https://youtu.be/DNI1wjCAS1w
Over half of credit card holders think processing fees should be illegal, according to a new survey by LendingTree. Consumer Investigator Caresse Jackman shares more of the survey’s findings and tips on what you need to know before you swipe your card.
For members of the Black community, maintaining the upkeep and maintenance of the final resting place of their ancestors has remained a hurdle, mystery, and a fight for generations.
Scam artists sometimes open so-called “drop bank accounts” to move money from one place to another. Consumer Investigator Caresse Jackman spoke with experts about this type of fraudulent scheme and what you can do to protect your money and identity.
The Consumer Financial Protection Bureau is working to remove medical debt from consumers’ credit reports. Consumer Investigator Caresse Jackman talks to the CFPB and US PIRG on how this impacts consumers.
Most new cars are covered by at least one kind of warranty but how familiar are you with what’s covered? Consumer Investigator Caresse Jackman has tips on how the federal warranty law could work for you.
The crisis in Israel and Gaza has many looking to send aid to those affected. Consumer Investigator Caresse Jackman shares tips on how to spot potential charity scams before you donate.
Millions of dying Chromebooks are causing headaches for students and teachers. Consumer Investigator Caresse Jackman talked to U.S. PIRG about planned obsolesce and what is means for users across the country.
Sports memorabilia collectors have been complaining about a trading card company after waiting years for products to be delivered. Consumer Investigator Caresse Jackman speaks to the BBB for details and tips.
African American burial grounds across the nation constantly face dangers of being erased or destroyed by development.
Advocates are warning veterans about scammers abusing a new law to take advantage of them. Consumer Investigator Caresse Jackman breaks down the PACT Act, what it means for veterans and signs of fraud you should watch out for.
Getting car problems fixed can be a major headache, especially if you feel like you’re getting the runaround. Consumer Investigator Caresse Jackman provides tips on what you can do if you’re stuck with a “lemon.”
A new law designed to protect consumers targets counterfeit and fake goods sold online. Consumer Investigator Caresse Jackman speaks to the CPBBP and breaks down what you need to know.
Xfinty recently issued security alerts about scammers posing as the company to try and steal your money. Consumer Investigator CaresseJackman spoke with the Better Business Bureau about the warning signs of this scam.
Consumer advocates say that the cost of using ground ambulances has slipped through the cracks of a new federal law requiring price transparency.
Experts are urging parents to protect their children against identity theft. Consumer Investigator Caresse Jackman speaks to the Evidence Based Cyber Security Group on ways to protect kids from online con artists.
With consumer confidence in flux and recession fears reemerging, Consumer Investigator Caresse Jackman spoke with the AARP about ways you can save.
A group of mostly minority-owned businesses has filed a class-action lawsuit alleging T-Mobile unlawfully drove them out of their franchise agreements. Consumer Investigator Caresse Jackman reports.
The Biden administration has announced it’s erasing the debt of more than 800,000 longtime student loan borrowers. Consumer Investigator Caresse Jackman spoke with White House officials about what you need to know.
Cybercrime is on the rise, per a new GAO report. Consumer Investigator Caresse Jackman breaks down the report and has information on how you can avoid becoming a cybercrime victim.
Advances in technology have made AI scams more believable. Consumer Investigator Caresse Jackman shares tips to protect yourself from these sophisticated schemes.
Two-thirds of Americans agree that fraud has reached a crisis level in our nation, according to a new report by the AARP. Consumer Investigator Caresse Jackman spoke with them about the methods criminals are using to steal money and common misconceptions about fraud.
State and federal law enforcement agencies report a ride in sextortion cases, where children and teens are being coerced into sending sexually explicit images or videos online and then extorted for money. Now, lawmakers in the Senate are trying to strengthen the nation’s centralized reporting system for online child exploitation.
Unwanted telemarking calls can be a nuisance, especially when you’ve signed up for the Do Not Call Registry. Consumer Investigator Caresse Jackman shares the story of a woman who decided to fight, plus tips on how to stop unwanted calls.
As the rise of a new form of blackmail targets teens, a father shares his son's story about the crime and how internet crime task forces are working to combat those crimes with limited funding and resources.
Billions of dollars in unemployment pandemic benefits potentially given to fraudsters. Consumer Investigator Caresse Jackman talks to the DOL and ITRC to explain what steps are being taken to strengthen security.
According to experts, cases of the new form of blackmailing affecting young children, teens and adults have increased exponentially in the past two years.
If you’ve struggled to tell the difference between a scam and a legitimate company, you’re not alone. Consumer Investigator Caresse Jackman shares key findings from a recent Identity Theft Resource Center report and what you should do to protect your information.
Some legitimate text message apps are home to underground markets where illicit items are sold. Consumer Investigator Caresse Jackman spoke with the Evidence Based Cyber Security Group, which tracks the activities of these illicit markets, on why it is crucial for you to steer clear of them.
The BBB says people between the ages 18 and 24 are now reporting a higher median loss to scammers than any other age group. Consumer Investigator Caresse Jackman breaks down what types of scams are impacting young people and steps they can take to protect their money and identity.
Has your healthcare provider offered you a loan or even a credit card to help pay for treatment? Consumer Investigator Caresse Jackman spoke with the CFPB about how medical credit cards and loans are impacting patients and possible alternatives.
Want to be debt-free? Consumer Investigator Caresse Jackman shares four simple strategies from AARP that can reduce your debt and raise your credit score.
The economy, inflation, and lingering effects of the pandemic has led many businesses to turn to layoffs as a survival method. Consumer Investigator Caresse Jackman shares expert advice from Alloy Wealth Management and the BBB on steps you can take if you find yourself out of a job.
It’s the time of year families are planning their summer vacations and scammers are looking to take advantage. Consumer Investigator Caresse Jackman shares red flags to look out for before booking your trip.
Canceled flights, no refunds and lost luggage were just some of the more than 77,000 complaints against airlines in 2022. Consumer Investigator Caresse Jackman talks to U.S. PIRG to break down what you need to know before you book.
Data breaches have already impacted about 89 million people this year. Consumer Investigator Caresse Jackman speaks with the ITRC about how to protect yourself and your data.
You may have seen ads about the Camp Lejeune class action lawsuit for military veterans and their families exposed to tainted water at the base. Consumer Investigator Caresse Jackman reports on scammers are trying to take advantage of the exposure the case is getting.
From identity theft to credit card scams, fraud reports rose over 30% in 2022. Consumer Investigator Caresse Jackman speaks with an expert from AARP on how you can fraud proof your world.
A record Social Security cost-of-living increase has led to a surge in scammers. Consumer Investigator Caresse Jackman spoke with officials from the Social Security Administration about this scam and how to keep your information safe from criminals.
Consumer watchdog group U.S. PIRG finds complaints against credit reporting agencies are on the rise. Consumer Investigator Caresse Jackman shares the major concerns people are reporting and how you can avoid running into the same problems.
The tax deadline is approaching and if you owe the government money, you may be looking into third-party resolution companies. Consumer Investigator Caresse Jackman tells you what you need to know before you sign on the dotted line.
When your computer crashes or your phone breaks, the last thing you want to worry about is trouble getting repairs. Consumer Reporter Caresse Jackman shares a recent report from US PIRG that puts your electronics to the test and what you need to know before you buy.
Americans received an estimated 225 billion spam texts last year, a 157% increase over 2021 according to spam call blocker Robokiller. Consumer Investigator Caresse Jackman shares how federal regulators plan to tackle this emerging issue and tips to keep your money safe when a suspicious call or text comes your way.
